Open navigation

Apple Mail application replaces images with when replying

Scenario

You are seeing emails with embedded images in the signature where attached images are converted to <image001.png> or similar when the email is replied or forwarded from Apple Mail devices.

Cause

This issue is caused by a specific setting within Apple Mail, and can be resolved on the client Apple device.

Information

This behaviour is caused solely by the Apple Mail client, and cannot be influenced by the mail sender

Solution

The solution to this issue must be performed by the client apple device causing this issue, and can be changed by updating the following setting in Apple Mail.

Settings -> Mail -> Include Attachments with Replies

Update this setting to Always.

By default the Apple Mail client defaults to include attachments When Adding Recipients.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.