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Using two-factor authentication with a Signature 365 admin account

Scenario

You wish to enable two-factor authentication on your administrator or editor accounts for Signature 365.

Please note that this must be enabled by your end users. It is not currently an option to enable this centrally.

Solution

2FA in Signature 365 can be enabled in 2 ways; Using SSO with your Microsoft 365 account if you have MFA enabled, or by using 2FA within Signature 365

Microsoft 365 SSO

Please follow our documentation to enable this: Enabling Single Sign On for Signature 365 management accounts : Signature 365 Help Center 

2FA within Signature 365

Logon to the Signature 365 portal

Select the user dropdown from the top right of the page

Select the Manage option from the dropdown

Select the Two-factor authentication option from the menu and complete the steps to add your 2FA device

Once completed, your recovery codes will be displayed. Please ensure you retain these - we cannot generate these for a lost two-factor device

Click the Two-factor authentication option to check this is enabled. 2FA can be disabled from this option if required

Log out and back in to Signature 365. You will be prompted to enter your two-factor authentication code after logging in with your password.

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