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How to enable remote logging in the Outlook Add-in


The Signature 365 support team have asked you to enable remote logging in the Outlook add-in to diagnose an issue.


These steps apply to all Outlook clients using the add-in. You can do this by following the steps below.

  • Create a new email
  • Select the Signature 365 add-in to open the task pane

    Outlook can sometimes fail to display the button. In this case, select the Add-ins button in Outlook, and click Signature 365

  • At the bottom right of the window, select the (?) Help link

  • Click the Start logging session button

After doing this, you will usually be asked to close and recreate a new email.

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